Please pay your bills as soon as possible. If your customer account is still active, you can make the payment here. All payments are always checked on the hour and credited to the customer account. Cloud servers and IaaS products will be started automatically after crediting.
If a payment has not been credited within two hours at the latest, please send us a support request via the customer portal and also send us a payment receipt in this request. We will then check the incoming payment manually and proceed accordingly.
If your payment has not been received two weeks after your products were automatically blocked, it is possible that your product can no longer be reactivated and the automatic cancellation has come into effect. This can also happen if payments in the past have often been late. We always make decisions of this kind on a case-by-case basis.
|Created at:||2022-07-13 23:20:00|