Two-factor authentication (2FA) is a security process in which a user provides two different authentication factors to verify their identity. This can include something the user knows (such as a password), something the user has (such as a phone or security token), or something the user is (such as a fingerprint).

One common method of 2FA is to use the Google Authenticator app, which generates time-based one-time passcodes (TOTP) that can be used in conjunction with a username and password to log in to a server or service.

By enabling 2FA with the Google Authenticator app, you can add an extra layer of security to your login and access activities. It is important to keep your device with the Google Authenticator app secure and to protect your account information and passcodes. Do not share your passcodes with anyone or store them in an insecure location.

To enable 2FA using the Google Authenticator app, follow these steps:

1st step

Activate Two Factor in the Customer Backend

To activate the Two Factor Authentification in the customer backend head to [your name] and click on [2FA]. If you have not yet created an Two Factor Token, you will be prompted to create one, otherwise click on [Add] in the top right-hand corner.

Now add a description for your Two Factor Token to distinguish it later.

2nd step

Download the app and scan QR code

  1. Download and install the Google Authenticator app on your smartphone or tablet. It is available for both Android and iOS devices. 
  2. Open the Google Authenticator app on your device.
  3. Tap the "+" button in the upper right corner of the app.
  4. Tap "Scan a QR code."
  5. Hold your device up to the QR code so that it is centered in the camera viewfinder.
    The QR code will be automatically scanned and the information contained in it will be displayed on your device.

3rd step

Verify two factor token

To verify the token enter your Two Factor token in the verify field and click on verify.

After adding the two factor token your new logins will require to input the TOTP.


Created at: 2022-12-17 00:48:50
Modified at: 2022-12-17 00:53:56

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